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Privacy Policy

Effective Date: 2026/11/10

Solar Valet & Co. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in full compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

When you use our services or website, we may collect the following personal information:

  • Name and Surname
  • Contact details (Email address, Phone number)
  • Physical Address (for service delivery)
  • Usage data and marketing preferences (if opted in)

2. How We Use Your Information

We process your personal data solely for the following purposes:

  • To provide, schedule, and invoice our solar panel cleaning services.
  • To communicate with you regarding your booking or customer service inquiries.
  • To send you marketing communications, free gifts, discounts, and tips, provided you have explicitly consented (opted-in) during the booking process.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third parties. We may share your data only with trusted service providers necessary for our operations (such as invoicing software), and they are strictly bound by confidentiality obligations.

4. Your Rights Under POPIA

Under the POPI Act, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction, updating, or deletion of your personal data.
  • Object to the processing of your personal information.
  • Withdraw your consent for direct marketing at any time.

5. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: solarvaletindustries@gmail.com
Phone: 072-535-0982