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Terms and Conditions

Effective Date: 2026/11/10

Welcome to Solar Valet & Co. By booking our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Service Quality & Guarantees

While we use industry-leading equipment and strive for the absolute highest quality of service, we do not 100% guarantee specific outcomes.

  • Power Output: Although cleaning typically increases efficiency, we cannot guarantee a specific percentage increase in your solar panel power output, as this depends on weather, inverter efficiency, panel age, and prior damage.
  • Stain Removal: We cannot guarantee the complete removal of all hard water spots, baked-on sap, bird droppings, or etching that has permanently damaged the glass surface prior to our arrival.

2. Liability for Damages

Solar Valet & Co. takes every precaution to protect your property. However, we are not liable for:

  • Pre-existing damage to roof tiles, waterproofing, or solar panels.
  • Damage caused by faulty installation of the solar array or brittle/aged roof tiles.
  • Leaks that occur due to pre-existing structural issues.

By booking our service, you acknowledge that our technicians will access your roof, and you accept the inherent minor risks associated with this.

3. Payment Terms & Cancellations

Invoices are strictly due within 2 hours of being generated upon completion of the service.

Cancellations or rescheduling requests must be made at least 24 hours in advance. Failure to do so may result in a standard call-out fee being charged.

4. Modifications to Service

We reserve the right to refuse service upon arriving at the property if the working conditions are deemed unsafe (e.g., steep pitch, severe weather, structural instability) or if the panels are inaccessible.

5. Contact Us

If you have any questions regarding these terms, please contact us at:

Email: solarvaletindustries@gmail.com
Phone: 072-535-0982